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| ORDER POLICIES |
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Pricing All prices are in U.S. dollars and subject to change without notice. Payment Options Orders from individuals must be prepaid in U.S. funds. Checks and money orders must be drawn on a U.S. bank or charged to your VISA, MasterCard, or American Express card. You will not be charged for any item until it is processed for shipment to you. Tax Oklahoma residents, 7.5% sales tax will be added to the total price of books ordered. Canadian residents, 6% GST will be added. Shipping & Handling (U.S. Orders) Orders are typically shipped within 48 hours. Please add $5.00 for USPS or $7.00 for UPS/Priority shipping for the first book plus $1.00 for each additional book. Shipping and Handling (International Orders) Please add $6.00 USPS for the first book and $2.00 for each additional book. Returns Policy To be eligible for credit, books must be clean, saleable, and in print. Full credit will be issued for returns accompanied by a copy of the original invoice. Absent the invoice, credit will be applied at our maximum discount level. Shortages and defective books must be reported within 30 days of invoice date. Book returns should be sent in sealed packages and addressed to: The Arthur H. Clark Company Returns Processing 4100 28th Avenue N.W. Norman, OK 73069-8218 If you have additional questions, or need assistance in making a return, contact our customer service call center: Email: customerservice@ahclark.com Fax: 1-800-735-0476 405-364-5798 (Local and International) Call: 1-800-627-7377 405-325-2000 (Local and International) |
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